Join Our Team as an Account Manager (FMCG)

Brand Catalyser
Position Type: Full-time
Location: Level 5, 10-16 Queen Street, Melbourne 3000

About Brand Catalyser

Brand Catalyser is a Multicultural Brand Experience Agency specialising in both Australian and Chinese customer acquisition. 

We provide the best in class cross-border marketing strategy for brands, creating optimal customer experiences, to achieve business objectives. 

Our mission is to be the trusted advisory to businesses in building a better brand experience towards Chinese and Australian customers and overcome the challenges of language, culture, behaviour, and perception.

Our Services

  • Digital Performance Marketing (SEM, SEO & Analytics)
  • Content Marketing across major social media channels 
  • Influencer Marketing & KOL Management
  • Go-To-Market Strategy & Consulting
  • Web-design & brand localisation 

About the Role

The role of Account Manager will ensure a high quality of service is delivered to each of your clients with a focus on planning. You will also work closely with the Account Director and with the Creative, Digital and Strategy teams to bring campaigns to life!

You will have the ability to manage multiple client relationships, plan across Australian and Chinese digital media channels and manage workflows. 

Duties and Responsibility

  • Work with the Account Director to ensure the clients’ needs are met.
  • Maintaining great working relationships with clients, attend brand planning workshops and client presentations.
  • Anticipate clients’ business needs and proactively approach them with media solutions and recommendations, backed up by facts. Taking your client on a journey, clearly articulating the why, how and what.
  • Playing an active role in ensuring that unique and ground-breaking ideas are developed.
  • Managing the workflow to ensure that tasks are delivered on time and the team are continually learning.
  • Staying aware of clients’ competitor activities & delivering insights for clients.
  • Collaborating and developing strong working relationships with the wider team.

About You

    • At least 2 years experience in agency.
    • A strong understanding of Chinese market, brands and their communication objectives.
    • Advanced knowledge of search engines and social media channels (Google Adwords, Facebook/Instagram/LinkedIn, WeChat, Weibo, etc.).
    • A motivated and driven individual with strong ability to manage and develop client relationships.
    • Experienced in proofreading ad copy (English & Chinese), and able to develop the content strategy based on client’s brief.
    • Experienced in FMCG industry
    • Fluent in English and Chinese (oral & written).
    • Can-do attitude & great attention to detail.
    • Exceptional communication and interpersonal skills.
    • A Bachelor Degree (or above) in Marketing, Advertising or relevant field is a strong advantage.

Additional Information

    • At least 2 years experience in agency.
    • A strong understanding of Chinese market, brands and their communication objectives.
    • Advanced knowledge of search engines and social media channels (Google Adwords, Facebook/Instagram/LinkedIn, WeChat, Weibo, etc.).
    • A motivated and driven individual with strong ability to manage and develop client relationships.
    • Experienced in proofreading ad copy (English & Chinese), and able to develop the content strategy based on client’s brief.
    • Experienced in FMCG industry
    • Fluent in English and Chinese (oral & written).
    • Can-do attitude & great attention to detail.
    • Exceptional communication and interpersonal skills.
    • A Bachelor Degree (or above) in Marketing, Advertising or relevant field is a strong advantage.

Note: We thank all candidates for applying; however, only those candidates selected will be contacted.

How to Apply

Please send your CV and Cover Letter to nihao@brandcatalyser.com or click the button below.

nihao@brandcatalyser.com